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Some Hospitals Lagging in Interpretation Services

Imagine you’re on vacation somewhere, fall ill, and are taken to a local hospital. You only speak English; the hospital staff doesn’t speak any.

According to a recent article, some hospitals are lagging behind in interpretation services, and patients are paying the price; a Spanish-speaking patient was given medical consultation without interpretation services, despite not being able to speak English. The patient ultimately left the examining room with a pile of paperwork and had no idea she needed an MRI.

Examples such as this are illustrative of why some hospitals need a competent language services provider. It’s not only about making patients comfortable – it’s ultimately about patient safety.

Patricia

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CyraCom’s interpretation and translation solutions are exclusively endorsed by the American Hospital Association. With ISO 9001:2008 certified quality processes, US-based medically-trained interpreters, and a dedicated account management team, we are equipped to meet your patients’ language needs.

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