HOW INTERPRETATION SHOULD BE.

What can large-scale interpreter contact centers do for your healthcare organization?

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Experience healthcare language services from the leading provider of interpretation and translation services.


If your healthcare organization values patient satisfaction, complying with regulations, and improving readmission rates, learn what CyraCom’s large-scale interpreter contact centers can do for you.

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  • Phone and video interpretation: how it works
  • Large-Scale Interpreter Contact Centers
  • DHS and GSA Contracted
  • Phone and video interpretation: how it works

    Access interpreters via phones, mobile devices and computers

    Use CyraCom’s unified phone interpretation and video interpretation services to communicate with limited-English proficient patients. CyraCom supports hundreds of languages and operates 24/7. Use interpreters when you need them and pay by the minute.

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  • Large-Scale Interpreter Contact Centers

    CYRACOM OPERATES MORE THAN 200,000 SQUARE FEET OF INTERPRETER CONTACT CENTER SPACE IN THE CONTINENTAL US

    Many processes critical to high-quality healthcare interpretation take place within our large-scale, US interpreter contact centers, such as standardized, rigorous healthcare interpretation training,  ongoing quality assurance and coaching with supervisor-led interpreter teams, and more. It’s how interpretation should be. If you prioritize patient satisfaction, staff adoption, and interpretation quality, see for yourself how our centers may positively impact your operations.

     

    Does your contact center take calls for the insurance, financial services, health insurance, education, 911, utilities, government, or telecommunications industries? We recommend visiting Voiance for your interpretation language service needs.

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  • DHS and GSA Contracted

    GSA and DHS CONTRACT HOLDER FOR LANGUAGE SERVICES

    CyraCom International, Inc. holds a GSA contract for Public Service Schedule 738 II Functional Category 1(FC1). This Schedule facilitates access to commercial vendors of language services who can supply Translation Services, Interpretation Services, Sign Language, and Training Services.

     

    CyraCom International, Inc. also holds contract BPA HSFE70-16-A-1972. Under this contract, CyraCom provides language interpretation and translation services to the Department of Homeland Security and associated agencies.

     

    Making an RFx for your agency? Request our RFx Development Guide.

     

    You can also visit our GSA contract page or submit your task order.

     

Sign up online to get started with your unified phone interpretation and video interpretation service today.

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Awards and Partnerships

CyraCom services a number of top healthcare organizations, including many in the Fortune 500.

We have received numerous awards and recognition, including our Inc. 5000 rankings, multiple ISO certifications, and endorsements from various partners. CyraCom is also a GSA approved vendor of language services for the Federal Government.

  • CyraCom GSA Contract CyraCom partner Dignity Health
    CyraCom partner Wheaton Franciscan Healthcare CyraCom partner Palomar Health
  • CyraCom Inc 5000 award

CyraCom Blog

  • Language Learning: Comparing Native and Non-Native Vocabularies

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  • Benefits of Video Interpretation: One Health System’s Experience

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  • Choosing Quality: Questions for Choosing a Language Services Provider

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  • ICYMI: 6 ASL Myths Busted by an ASL Expert

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  • Determining Which Medical Documents to Translate: The DOJ’s Four Factor Analysis

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  • HCAHPS Scores and LEP Patients – Can Easy-to-Access Language Services Improve Performance?

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